Report a Security Vulnerability

At Shipedge, we take the security of our systems and the protection of our customers’ data very seriously.
If you believe you have found a security vulnerability, we encourage you to report it to us responsibly.

How to Report

Please send details of the issue to our security team at:
security@shipedge.com
When submitting a report, please include:
  • A description of the vulnerability.
  • Steps to reproduce it.
  • Any relevant screenshots, logs, or proof-of-concept code.
Our Commitment
  • We will acknowledge your report within 5 business days.
  • We will investigate promptly and keep you informed of our progress.
  • Once the issue is resolved, we will let you know and may recognize your contribution.