How We Use Personal Data

At Shipedge, we process personal information only for legitimate business purposes in line with applicable data protection laws, including GDPR.

This includes:

Order & Payment Processing: We collect customer details (such as name, contact information, and payment method) to fulfill orders, process payments securely, prevent fraud, and maintain financial records.
Shipping & Delivery: We share limited information (name, address, contact details, and customs data when required) with carriers and customs authorities to create labels, deliver goods, and provide tracking updates.
Customer Communication: We use customer contact details to send order confirmations, receipts, shipping notifications, and to respond to support inquiries.

We retain data only for as long as required by law (typically up to seven years for financial and tax records) or for the purpose it was collected. When personal data is transferred internationally (for example, to service providers in the United States), we ensure appropriate safeguards are in place such as encryption, access controls, and legally recognized transfer mechanisms.