Guidelines for Fedex Label certification

The overall process of label certification for FedEx requires labels generated by the test account to be printed and scanned and sent to Fedex with a coversheet that has been filled out with the customer’s production information. As many as 4 labels will be needed covering both ground and express shipping methods.

1) Fedex requirements

Directly from FedEx:

These  labels will be evaluated for compliancy against FedEx regulatory  standards to ensure no delivery service interruptions occur once your  packages enter the FedEx operational network.

 

Label Evaluation Highlights – A Quick Glance

·         Use the attached Label Cover Sheet.

·         Send FedEx Express labels to: label@fedex.com.

·         Send FedEx Ground labels to: groundlabel@fedex.com.

·         Use your own shipper/recipient address information when creating sample labels for evaluation.

·         Only create sample labels for the specific services that are applicable to your situation.

·         COD shipments must also include the corresponding COD Return label.

·         International Express shipments must also include the auxiliary/secondary Air Waybill (AWB) label.

·         Multi-piece shipments (MPS) must include one label for each package in the shipment.

·         FedEx Freight and FedEx SmartPost labels do not require evaluation.

 

The  utmost care and preparation must be made on your part to ensure that  these labels are generated according official FedEx label  specifications, which is outlined and detailed within the FedEx Web Services Developer Guide – Creating a Label.

2) Create labels using the FedEx Test environment

Setup a test account for the client and upload test orders for each shipping method to be tested. During this test Xenvio should be configured to connect the warehouse with the FedEx test environment xyz1_fedex_t instead of the production environment (see Configuring Carriers on Xenvio step 4). Appropriate choices for ship methods to test labels for include FedEx Ground, Ground International, Priority overnight, and Standard overnight. If the customer is using any of the special handling options these should be included as well. Special handling options include COD, Dangerous Goods, Hold at Location, Signature Options, and Saturday Pickup or Delivery.

Once the orders are uploaded, and the test environment is set, process these orders and send them to Xenvio to produce labels.

3) Create a PDF of the labels

Once the label is printed it needs to be converted to a PDF so that it may be emailed to FedEx. If the customer is doing this themselves they should scan the physical labels. Otherwise a label can be printed directly to PDF. PDFs should be 4in x 6.5in and 600dpi. They must be clearly legible, without random lines or blemishes. Make certain that they are not cut off on the sides or the bottom.

Guidelines for Fedex Label certification

4) Complete the FedEx Web Integration Solutions (WIS) Label Evaluation Cover Sheet

A separate WIS coversheet needs to attached to each label that gets sent to FedEx for Evaluation. A new copy of the coversheet may be obtained at websupport@fedex.com.

Section 2 of the coversheet needs to be filled out with the customers production account information, the account meter used, and Company contact information. The company contact information can be Shipedge contact information if Shipedge is filling out the form. Service to be certified will be EITHER Express or Ground as each sheet refers to only one label. Label Image type will be PDF. Despite the insistance on the form that every field be filled out, no delays have been seen when leaving out Printer Model or the number of printers of each model. Every other field should in fact be considered necessary.

Guidelines for Fedex Label certification

5) Email label and Coversheet to FedEx.

Ground based labels (FedEx Ground, Ground International, Ground Home Delivery) should be emailed to groundlabel@fedex.com.

Express labels (Priority overnight, standard overnight) should be emailed to label@fedex.com.

 

The Bar Code Analysis Group(s) will provide results via email within three business days of receipt.

If the labels are compliant with specifications, the customer can begin shipping.

If the labels are non-compliant, the Bar Code Analysis Group’s email will list the issues with recommendations for resolving them.  Consult a FedEx technical rep for a resolution and then re-submit your corrected labels along with the Label Cover Sheet.

Email the appropriate Bar Code Analysis Group (groundlabel@fedex.com or label@fedex.com) if assistance is needed.

Note: If the scanned labels are without visible defects (such as lines going through the barcode, spots in the ink, or physical damage), then they may pass inspection and approval will be granted. However, if there are defects, physical copies will be requested.

Last updated byShipedge Support on October 26, 2018