Login to the Admin account and create new account
Login as firstname.lastname@example.org. It will default to the Accounts tab and there will be a list of all the existing accounts on this server. Click "New account".
A panel will come up allowing you to enter the email address and account name for the primary contact of the new customer. It will then send that email a password allowing the customer to access Xenvio. The admin does not need the users password to access Xenvio, entering the customers email address and the admin password will grant access to the customer profile.